How to keep employees safe in the office post COVID
31 March 2021|Crisis Management, Latest Posts The pandemic has affected all aspects of our lives – particularly for many, our how and where we work. With people gradually being able to return to business premises, there’s a need for a new way of working, to keep employees safe in a post-COVID office. Here are some […]
How businesses can meet & support clients’ needs during a crisis
22 March 2021|Crisis Management, Latest Posts During times of crisis, it is vital that businesses adapt their offerings and services to meet the ever-changing needs of their clients. Every industry sector has faced its own unique challenges during the pandemic and, regardless of the product or service you provide, a one-size fits all approach is […]
5 Key Tips for Handling the Challenges of Remote Working
20 March 2021|Crisis Management, Latest Posts, Psychology By Sarah Lewis, C.Psychol., Appreciating Change. Remote working is a joy to a few and a significant challenge to many. How can you, as a startup founder, help your team members and yourself to handle the challenges and make the most of an experience that will be new […]
Leadership, resilience, success: holding your nerve in a pandemic
19 March 2021|Crisis Management, Latest Posts, Psychology By Mark Roy. The challenges of the last 12 months have stretched all of our abilities to the limit. Yet the founder’s role has been thrust front and centre as it is their hands that are firmly on the tiller in a time of crisis: colleagues know that you […]
Choosing a good spokesperson – a COVID lesson in comms
19 March 2021|Crisis Management, Latest Posts, Marketing, PR, Promotion, Pitching Skills By Kelly Marshall-Hill. Choosing a spokesperson that can convey your message to the media with clarity, credibility and impact is critical. And amid the fast-moving COVID pandemic, the UK rise in prominence of Jonathan Van-Tam is a case in point. The Deputy Medical Officer is […]
Why did Arcadia fall?
17 March 2021|Crisis Management, Latest Posts Forensic accountants will crawl over the failed Arcadia business but, quite simply, Arcadia failed because the management team had zero understanding of the value of an online customer base that spanned many generations across multiple brands. By forcing its brands to compete online just as they do on the […]
Six ways to prepare your business for life post lockdown
16 March 2021|Crisis Management, Latest Posts With the strictest Covid regulations due to ease in the coming weeks and months, businesses all over the country should now be preparing in earnest to open their doors again. Award-winning consultant and best selling Amazon author Richard Crawford-Small shares his top tips to prepare your business for life […]
The truth about bots your business can’t ignore
25 February 2021|Crisis Management, Latest Posts, Marketing, PR, Promotion By Stewart Boutcher. A report recently published by market research firm eMarketer shows digital ad spending in the UK is on course to grow by 0.3% in 2020, to reach a total of £15.8 million. This growth has been driven largely by the pandemic and businesses […]
What to do legally if someone lies about you or your business
19 February 2021|Crisis Management, Latest Posts, Legals & Compliance By Amanda Hamilton, CEO of NALP. Receiving a poor review online or having a competitor bad-mouth you is one thing and usually blows over fairly quickly with careful handling. However, publishing lies in the press or media is something else altogether. And this includes Social Media. […]
Five top tips for surviving and thriving during this lockdown
12 February 2021|Crisis Management, Latest Posts, Psychology Richard Midgley, MD of Brand led digital specialists Ponderosa, has issued his 50 strong team with a simple yet effective set of five rules to support them working from home during this latest lockdown. With over 25 year’s agency experience Richard was sceptical about remote working pre-March 2020 […]
